WCOE: Patient Empowerment in Discussing End-of-Life Care
In Elana Gordon’s segment with NPR titled, “Hello, May I Help You Plan Your Final Months?” she reports on the work of Vital Decisions, a company that provides counseling via phone to beneficiaries of participating insurance companies in efforts to facilitate discussions about end-of-life care. Counselors often cold-call patients after attempts to reach them via postal […]